Warranty Policy

All products come with a standard 12 month warranty.

12-month standard warranty applies across Australia and New Zealand. This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited to defects in materials or workmanship and does not cover damage caused by abuse, misuse, unauthorised modification, power surge damage or extreme heat or cold or corrosive environments. The warranty also does not cover the normal wear and tear on covers, cases, housings, connectors and accessories. The warranty does not apply to any product with missing, altered or defaced serial numbers,

What if my product does not work after installation?

Before packaging, all products undergo quality assurance. We prioritize careful handling throughout our manufacturing and logistics processes. In the rare instance of discovering a fault in a product after installation, we will either replace it with a new one or facilitate a return for you.

How to Claim Warranty?

Simply write to us by filling the contact form, quoting your order number and date of purchase and briefly describe the fault for our engineers to test.

We value and appreciate your honest feedback.